Privacy Policy
Last updated: September 26, 2024
Welcome to Entangla, LLC ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We collect the following types of information:
1. Personal Information
-
Contact Form Submissions: When you submit a contact form on our website, we collect the following information to understand your needs and provide appropriate services:
- Name
- Email Address
- Phone Number (optional)
- Company or Business Name (optional)
- Project Description or Additional Details (optional)
- Services Interested In (optional)
- Project Budget (optional)
- Desired Timeline or Start Date (optional)
- Message Content (optional)
-
Account Registration: When you register on our website, we collect your name and email address to create your account and provide our services.
2. Login Information
We collect information required for logging in, which includes your email address and a password.
3. Payment Information
All payment transactions are handled through Stripe. We do not collect or store your payment information. Stripe's privacy policy governs the use of your payment details.
How We Use Your Information
We use the information we collect in the following ways:
1. To Provide and Manage Our Services
-
Responding to Inquiries: We use the information from your contact form submission to understand your project requirements and to communicate with you about how we can assist.
-
Service Delivery: Your personal information helps us create and manage your account, deliver the services you've requested, and provide customer support.
2. To Improve Our Services
We may analyze the information you provide to:
- Understand client needs and preferences.
- Enhance our website, services, and user experience.
- Develop new features and offerings based on client feedback.
3. To Communicate with You
-
Updates and Notifications: We may use your email address and preferred contact method to send you important updates about your project, changes to our services, or other relevant information.
-
Marketing and Promotional Materials: With your consent, we may send newsletters, special offers, or promotional communications about our services. You can opt out of receiving these communications at any time by following the unsubscribe instructions in the email or contacting us directly.
4. For Marketing and Research Purposes
-
Understanding Our Audience: We may use aggregated information (that does not personally identify you) to analyze trends, conduct market research, and improve our marketing efforts.
5. Legal Compliance and Protection
- We may use or disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
- To enforce our agreements, policies, and terms of service.
- To protect the rights, property, or safety of our company, our clients, or others.
Note: We are committed to safeguarding your privacy. We do not sell or rent your personal information to third parties. Your information is used solely for the purposes outlined above and is handled in accordance with this Privacy Policy.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Information collected through the contact form is retained for up to 2 years to allow us to follow up on inquiries and maintain accurate records of our communications.
Your Rights and Choices
-
Access and Correction: You have the right to request access to the personal information we hold about you and to ask that your information be corrected or updated.
-
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
-
Opt-Out: You may opt out of receiving promotional communications from us at any time.
Sharing Your Information
We do not share, sell, or distribute your personal information with third parties except as described in this Privacy Policy:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing through Stripe.
- Google OAuth: If you choose to log in using Google OAuth, we may share necessary information with Google to facilitate the login process. This information is handled in accordance with Google's privacy policy.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your information, we cannot guarantee its absolute security.
Your Rights and Choices
-
Access and Correction: You have the right to request access to the personal information we hold about you and to ask that your information be corrected or updated.
-
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
-
Opt-Out: You may opt out of receiving promotional communications from us at any time.
To exercise any of these rights, please contact us at support@entangla.com.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@entangla.com